Utility Fees

Utility Rates

Your Utility Bill
Home owners in the City of Richmond are issued utility bills annually or quarterly depending on the water service for the home.

Rates are set annually based on Metro Vancouver service fees and City of Richmond costs associated with municipal infrastructure operation, maintenance and renewal.

The City’s total utility budget for these services in 2015 is approximately $99.3 million.  The following chart depicts the breakdown:

2014 Pie Chart

Average Flat Rate Cost for City Utility Services
Based on the average single family home (NET Billing):

Service Cost Per Year Cost Per Day
Water $  600.95 $1.65
Sewer $  403.93 $1.11
Garbage, Recycling, & Environmental Programs $  276.25 $0.76
Dykes & Drainage $  140.31 $0.39
Total $1,421.43 $3.91

Metered Utility Rates (Per Cubic Meter):
Water    1.2575
Sewer   1.0946
Meter Maintenance 
connection 1" or less             $12.00
connection greater than 1"    $14.00

Water Supply
Metro Vancouver delivers water to Richmond from three reservoirs located in the North Shore Mountains.  The City distributes the water to businesses and residents through 630 kilometres of infrastructure.  The City has allocated $7.5 million for water infrastructure replacement.

Water rates rise due to cost of living increases and the ongoing construction associated with Metro Vancouver's Seymour Capilano Filtration Plant.

Universal Single-Family Water Metering
The universal single-family water meter program is in progress and will be completed in four years.  Advanced notification is provided to flat rate customers prior to the meter installation.

Water Conservation
The City pays Metro Vancouver for bulk water based on how much we use. By consuming less water, Richmond pays less.  You can reduce water consumption by retrofitting existing appliances with low-flow showerheads, faucet aerators and pop flush devices.

Examples of Water Conservation
Rain barrels
Rain barrels can be used to collect rainwater for watering plants, gardens, lawns, and washing outside surfaces. They are available for purchase at the City’s Recycling Depot (5555 Lynas Lane).  

Water conservation devices
Low flow showerheads and faucet aerators can be used in the kitchen and bathroom. Pop-flush devices can reduce toilet water use. These items can be found at local hardware stores.

Toilet rebate program
Toilets account for 25% of indoor water use and upgrading to low-flow toilets can save up to 70 litres of water per person per day.  The City provides a $100 utility account rebate to homeowners who install a low-flush toilet.  For more information on water conservation and the City's toilet rebate program, call 604-276-4179 or visit www.richmond.ca/savewater.

Sewage Collection and Treatment
The City’s infrastructure directs sewage to the Metro Vancouver owned and operated Lulu Island and Annacis Island sewage treatment plants.  The City maintains 570 km of sewer mains and 152 pump stations.  The City has allocated $4.3 million for sewer infrastructure replacement.

In 2015, the City will pay Metro Vancouver $20 million for the bulk collection and the treatment of sewage.  This is a 6% increase ($1.1 million) over last year.  Projects such as the Gilbert Truck Sewer twinning project, and the Lions Gate and Iona wastewater treatment plant upgrades are primary reasons for this increase.

Recycling and Solid Waste Management
The utility bill includes the cost of biweekly garbage collection and weekly recycling collection.

Convenient ways to recycle in Richmond:

  • Recycle food scraps and yard trimmings in your Green Cart.
  • Schedule large household items to be picked up at the curbside (4 items per year, per household) by calling 604-270-4722 or purchase a $5 voucher at City facilities to dispose of up to $20 worth of waste at the Vancouver Landfill.
  • Recycle plastic containers and trays, aerosol cans, aluminium foil and cans, and paper take-out cartons in your Blue Box containers or Blue Carts containers.
  • Recycle glass bottles and jars in your grey Glass Recycling Bin or Glass Recycling Cart.
  • Recycle mixed paper including newspapers and flyers in your yellow Mixed Paper Recycling Bag or Mixed Paper Blue Cart.
  • Purchase a compost bin for $25 plus tax from Richmond's Recycling Depot (5555 Lynas Lane, open Wednesday to Sunday from 9:00 a.m. to 6:15 p.m.) and create your own nutrient-rich soil.
  • Recycle Styrofoam, plastic bags, appliances, batteries and more at the Richmond Recycling Depot.

New biweekly Garbage Cart program coming soon

To help achieve its goal to reduce garbage 80% by 2020, Richmond is introducing biweekly garbage collection to encourage recycling.  With the new program residents will have the opportunity to reduce their annual garbage fees by reducing the amount of garbage they generate.  Garbage Carts are being delivered to residents throughout February and March.  Information on transition and collection dates for biweekly collection will be provided with the carts when they are delivered. Visit www.richmond.ca/garbage to find out when your Garbage Cart will be delivered.

Garbage Cart Images

Recycling and Waste Management Utility Fees Explained

Your City utility bill includes fees for garbage and recycling collection as well as programs such as environmental protection, recycling in parks and other public spaces, litter collection and workshops.  Here’s a guide to help understand where the fees listed on your utility bill are applied to these services.

Annual Garbage Annual Blue Box/ Blue Cart Annual Waste Management
  • City Garbage Cart program (fees based on cart size)
  • City Green Cart recycling (food scraps and yard trimmings)*
  • City Large Item Pick Up program*
  • Blue Box/Cart recycling (plastic containers, tin /aluminum cans, etc.)
  • Mixed Paper Bag/Cart (paper, small cardboard and news paper)
  • Glass Recycling Bin/Cart (clear and coloured glass bottles and jars)
  • Illegal dumping clean-up
  • Litter collection
  • Recycling Depot
  • Public spaces garbage and recycling collection
*These programs are listed separately on utility bills for townhomes

For more information on Richmond's programs and services, please visit www.richmond.ca/recycle or call 604-276-4010.

Environmental Sustainability
Utility charges to residents include environmental sustainability services such as ecosystem protection and enhancement, environmental planning and assessment, pesticide management, pollution prevention, and bylaw compliance.  The City offers environmental sustainability workshops to the public and supports local outreach and stewardship programs, including the Richmond School District. For more information visit www.richmond.ca/sustainability.

Drainage and Flood Protection
The City's drainage infrastructure includes an extensive system of pump stations, flood boxes, irrigation canals and storm sewers. The system includes 39 pump stations and is capable of pumping  5.1 million litres of water per minute.  All of the stations are continuously monitored to ensure the pumps are operating effectively.  The City has allocated $9.7 million for drainage infrastructure replacement.

Average Cost of Household Expenses per Day

2014 Daily Average Cost


You can keep track of your payments and consumption history by registering with My Property Accounts.

For More Information
If you have any questions, please:

  • Contact the Tax Department at 604-276-4145, relating to billing or changes to your account.
  • Contact the Operations Yard at 604-270-8721 and ask to speak to the Managers of Water Services, Sewer and Drainage Services, or Environmental Programs for questions relating to those areas.

 

 We provide sustainable infrastructure, environmental leadership and service excellence which are essential to the health, safety, mobility and quality of life for our island community.



Volunteer to be Part of the Richmond Water Meter Program